WHOLESALE FAQS

Is there a minimum quantity for wholesale orders?

We can provide wholesale service for orders of 10 pieces and above. The unit price will vary according to the total quantity.

How to place a wholesale order on lattelierstore.com?

Step 1: Fill in the wholesale contact form and we will reach out to you in 1-3 business days via email.
Step 2: Add the products to your cart on our website and apply the wholesale code at checkout.
Step 3: You could track your order according to the shipping and tracking information which will be sent to you via
email once your order is shipped.

How do returns work?

We do not accept returns for wholesale orders, except in cases with product quality issues. However, we do offer free
returns on sample orders, so you have assurance when buying new collections online.

Do you offer free sample products?

Unfortunately, we cannot offer samples for free at this time. You have to place an order online on our website as you
would for a single item.

Are pre-order products available for wholesale?

Pre-order products will be available for wholesale no later than the shipping date indicated on the product page—note
that shipping dates vary according to style. The specific shipping date will be updated through email. You may submit
the wholesale form and leave a message in the additional information section. We will reach out to you in 1-3
business days via email.

How long does the delivery of wholesale orders take?

We offer complimentary worldwide ground shipping. Normally, the complete processing and shipping period takes
7-14 business days. Please refer to our Shipping Policy for detailed information.
*COVID-19 update: Due to COVID-19, you may experience shipping delays for international orders. We apologize in
advance for any inconvenience and thank you for your understanding.