TERMS OF SERVICE
Terms of Service
These Terms of Service outline the rules for using lattelierstore.com. By accessing the Site or purchasing from us, you agree to these terms. We’ve kept them as clear and minimal as possible—just like our clothes.
01 Agreement to these terms
This website is operated by LATTELIER (“we”, “us”, “our”). These Terms of Service (“Terms”) govern your use of lattelierstore.com (the “Site”) and any purchases you make through the Site.
By visiting our Site, creating an account, or purchasing products from us, you agree to be bound by these Terms, including any additional terms, conditions and policies referenced here. If you do not agree, you should not access or use the Site.
02 Eligibility & account responsibilities
By using this Site, you represent that you are at least the age of majority in your country or region, or you have the consent of a parent or legal guardian.
If you choose to create an account:
- You are responsible for keeping your login details confidential
- You agree to provide accurate, current and complete information
- You agree to notify us of any unauthorized use of your account
We reserve the right to refuse service, terminate accounts, or cancel orders at our discretion, including if we believe there is a violation of these Terms or suspicious activity.
03 Products, colors & availability
We take care to display our products as accurately as possible, including colors and details. However, we cannot guarantee that your device’s display of any color will be completely accurate.
All products and prices are subject to change at any time without notice. We may limit quantities of any products, discontinue items, or change collections at our discretion.
We reserve the right to refuse or limit orders that appear to be placed by resellers or distributors.
04 Orders, pricing & payment
When you place an order on the Site, you are making an offer to purchase products from us. We may accept or decline your order at our discretion, including after you have received an order confirmation.
Prices are displayed in the currency shown on the Site and:
- May change at any time without prior notice
- May or may not include taxes and duties, depending on your location
You agree to provide current, complete and accurate purchase and account information for all orders. Payments are processed securely by our payment partners; we do not store full card details.
05 Shipping, delivery & risk of loss
Shipping methods, fees and estimated delivery times are described in our separate Shipping Policy .
Risk of loss and title for items pass to you when the order is delivered to the shipping address you provided or as otherwise indicated by the tracking information. Please ensure your address is complete and accurate.
06 Returns, exchanges & refunds
Our Return & Exchange Policy sets out the conditions under which you may return or exchange items purchased from lattelierstore.com.
By placing an order, you agree to the applicable return, exchange and refund terms described there. Any shipping costs, customs duties or taxes are handled as specified in that policy.
07 Promotions, discount codes & gift cards
From time to time, we may offer promotions, discount codes or gift cards. Unless otherwise stated:
- Only one discount code can be used per order
- Discounts cannot be applied to previous purchases
- Some promotions may exclude certain items or categories
- Gift cards are non-refundable and may have expiry dates where permitted by law
We reserve the right to modify or cancel promotions at any time.
08 Intellectual property
All content on the Site—including text, images, logos, graphics, product designs, layout and other materials—is owned by LATTELIER or used with permission, and is protected by intellectual property laws.
You may not, without our prior written consent:
- Copy, reproduce, distribute or publicly display Site content
- Use our trademarks, brand name or logo in a way that may cause confusion
- Create derivative works based on our designs or content
09 User content, reviews & submissions
If you submit reviews, comments, photos or other content (“User Content”) to the Site or our social channels, you grant LATTELIER a non-exclusive, worldwide, royalty-free license to use, reproduce, modify, publish and display such content in connection with our business.
You represent and warrant that:
- You own or control the rights to your User Content
- Your content is accurate and not misleading
- Your content does not infringe any third-party rights
- Your content is not unlawful, abusive, defamatory, or otherwise objectionable
We may monitor, edit or remove User Content at our discretion, but are not obligated to do so.
10 Prohibited activities
You agree not to use the Site for any unlawful or improper purpose, including but not limited to:
- Violating any applicable laws or regulations
- Infringing upon our intellectual property or that of others
- Harassing, abusing, or harming other users
- Uploading viruses or malicious code
- Collecting personal information of others without consent
- Interfering with the security or operation of the Site
We reserve the right to restrict or terminate your access to the Site if we believe you have violated these Terms.
11 Disclaimers
Except as expressly stated, the Site and all products and services are provided “as is” and “as available” without warranties of any kind, either express or implied.
To the fullest extent permitted by law, we disclaim all warranties, including but not limited to implied warranties of merchantability, fitness for a particular purpose and non-infringement.
12 Limitation of liability
To the extent permitted by law, LATTELIER and its directors, employees and affiliates shall not be liable for any indirect, incidental, special, consequential or punitive damages arising from your use of the Site or purchase of products.
In any case, our total liability for any claim relating to your use of the Site or products shall not exceed the amount you paid for the order giving rise to the claim.
13 Indemnification
You agree to indemnify and hold harmless LATTELIER, its affiliates, and their respective directors, employees and partners from any claims, losses, damages or expenses (including reasonable legal fees) arising out of:
- Your breach of these Terms
- Your violation of any law or third-party rights
- Your use of the Site or products
14 Governing law & jurisdiction
These Terms and any separate agreements whereby we provide you services shall be governed by and construed in accordance with the laws of [insert country/region where your company is registered], without regard to its conflict of law principles.
Any disputes arising out of or relating to these Terms shall be submitted to the exclusive jurisdiction of the courts located in [insert city and country/region], unless applicable law requires otherwise.
15 Changes to these Terms
We may update or modify these Terms from time to time. When we do, we will post the updated version on this page and update the “Last updated” date at the top (if displayed).
Your continued use of the Site after any changes constitutes acceptance of the updated Terms. If you do not agree, you should stop using the Site.
16 Contact information
If you have questions about these Terms or any other policies, you can contact us at:
- Email: service@lattelierstore.com